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58

EC World Real Estate Investment Trust ANNUAL REPORT 2016

The Manager’s ERM Framework sets out the required

environmental and organisational components which

enable it to manage risks in an integrated, systematic

and consistent manner. The ERM Framework and related

risk management policies are reviewed annually and

periodically validated by external ERM consultants. A

robust internal control system as well as an effective,

independent review and audit process are the twin pillars

that underpin the Manager’s ERM Framework.

The line management is responsible for the design and

implementation of effective internal controls using a

risk based approach while the outsourced Internal Audit

function from Deloitte & Touche LLP reviews such design

and implementation to provide reasonable assurance to

the ARC on the adequacy and effectiveness of the internal

control system.

Annually, the Manager facilitates and coordinates ECW

Group’s Risk and Control Self-Assessment (RCSA) exercise

that requires the respective risk and control owners to

proactively identify, assess and document material risks

as well as the corresponding key controls and mitigating

measures needed to address them. Material risks and their

associated controls are consolidated and reviewed by the

Manager before they are presented to the ARC and the

Board.

Awareness of and preparedness for potential risks affecting

ECW Group’s business continuity help the Manager

minimise the impact of disruption to business operations.

The Manager has in place a business continuity plan. In

addition, both the Information Technology (“IT”) team

from the Sponsor and the outsourced IT team from JK

Technology have a defined disaster recovery strategy and

plans, which are reviewed and tested annually.

The Manager believes that having the right risk culture

and people with the right attitude, values and knowledge

are fundamental to ECW Group’s success.

Managing Material Risks

The Manager undertakes an iterative and comprehensive

approach in identifying, managing, monitoring and

reporting material risks across ECW Group. Such material

risks include:

Business Interruption Risk

ECW Group is exposed to business interruption risk

arising from sudden and major disaster event such as fire,

prolonged power outages or other major infrastructure

or equipment failures which may significantly disrupt

operations at our properties or data centres. The

Manager manages such risks through proactive facilities

management (for example, routine inspection and

scheduled maintenance) and having crisis management

procedures at each property.

Competition Risk

ECW Group faces keen competition from established

players, online businesses and new market entrants

which are likely to affect shopper traffic and tenants’

sales. The Manager adopts a relentless approach towards

strengthening ECW Group’s competitiveness through

optimising tenant mix, differentiating its product and

services offerings, refreshing property concepts and Asset

Enhancement Initiatives (“AEI”).

Credit Risk

Credit risk is the potential volatility in earnings caused

by tenants’ failure to fulfil their contractual lease

payment obligations, as and when they fall due. The

Manager has in place a stringent collection policy to

ensure that credit risk is minimised. In addition to the

requirement for upfront payment of security deposit of

an amount typically equivalent to three months’ rent

(12 months’ rent in case of Master Leases), the Manager

also establishes vigilant debt monitoring and collection

procedures.

Economic Risk

ECW Group is exposed to developments in economy,

financial and property markets. These developments may

reduce revenue, increase costs and result in downward

revaluation of ECWGroup’s assets. Market illiquidity during

a financial crisis makes asset divestment challenging and

this can affect ECW Group’s investment and strategic

objectives. The Manager manages this by adopting a

disciplined approach towards financial management and

having a well-balanced portfolio in China.

Information Technology Risk

IT risk comprises cyber risk, information security risk and

technology infrastructure risk. IT is an integral part of ECW

Group’s business and security of sensitive information

(for example, shopper/ tenant details and financial

information) is crucial.

Increasing threats to information security such as hacking

and website defacement, may pose risk of data leakage

and damage to ECW Group’s reputation. The outsourced

IT team has put in place policies and procedures to

manage IT risks. Established policies and procedures

govern IT security, access controls and data security.

Risk

Management